Shipping policy
Shipping Policy
Booma's BBQ ships Australia-wide from Victoria. As a small business, all orders are packed and dispatched by us personally, so we appreciate your patience and support.
Order Processing & Dispatch
Orders are generally dispatched between Thursday and Saturday each week.
As Booma's BBQ is owner-operated and we work long hours outside of the business during the week, we are unable to ship orders daily. We do our best to get every order packed and on its way as quickly as possible.
Shipping Timeframes
Once dispatched, delivery timeframes will vary depending on your location and the carrier's network.
Typical delivery estimates are:
- Metro areas: 2–7 business days
- Regional areas: 3–10 business days
- Remote areas: Delivery times may be longer
Please note that these timeframes are estimates only and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout based on the size, weight, and destination of your order.
Tracking Information
Where available, tracking details will be provided once your order has been dispatched.
Incorrect Shipping Details
Please ensure your delivery address is correct when placing your order. Booma's BBQ is not responsible for delays or additional costs resulting from incorrect or incomplete address information.
Lost or Damaged Orders
If your order arrives damaged or appears to be lost in transit, please contact us at boomasbbq@gmail.com as soon as possible with your order number and photos (if applicable). We will work with the carrier to help resolve the issue.
Contact Us
For any shipping enquiries, please contact:
📧 boomasbbq@gmail.com
🌐 Booma's BBQ Website
Thank you for supporting a small Australian BBQ business. We appreciate your understanding while we balance work, family, and keeping the BBQ fires burning. 🔥